MORRISTOWN PATIENT PACKET SEVIERVILLE PATIENT PACKET ROGERSVILLE PATIENT PACKET NEW PATIENT (WEIGHT LOSS)

I am a new patient.  What do I do and what should I expect?

• Visit cfwtn.com
• Click “New Patient Forms” in center of page
• Click on the location you wish to be seen and download the respective patient packet. This packet is for your information and does not need to be returned to the clinic.  Please be aware that our current hours may have been adjusted due to COVID19.
• Click green “New Patient (Weight Loss)” button
• Download/print/complete the medical history and consent forms
• Return history/consent forms by email to support@cfwtn.com or fax to (779)201-6059 with following subject header format: Clinic location (MT for Morristown, SV for Sevierville, or RV for Rogersville) – New – Your First and Last Name.  (For example: MT – New – John Doe). Please also include a copy of your driver’s license or another valid photo ID.  If you do not have access to one of the above methods, you may bring your paperwork in person to your appointment, but this may delay how quickly you are seen.
• If you do not already have an appointment date and time, once your paperwork is received our staff will reach out to you to schedule an appointment.
• Be prepared to provide your most recent height, weight, heart rate, and blood pressure. You may self-report these values using your home equipment.
• When you arrive, politely knock on the doors to alert staff to your presence. We are only allowing a limited number of people into the building so please make other arrangements for spouses, children, relatives, or friends to NOT accompany you into the building.
• Staff will complete COVID19 screening with you and will record your temperature along with any vital signs you are not able to self-report.
• Once you pass the COVID19 screening, you will be directed to a private room where you will be connected with the provider via telemedicine. This may be done via a text link to your personal smartphone if you have one or another video enabled device. The provider will direct you during a guided history and physical examination process including remote cardiorespiratory auscultation (heart and lung sounds) using a digital stethoscope if indicated.  Staff will be available to assist with equipment as needed.
• Once you and the provider have concluded your visit, the provider will complete their documentation remotely and fax your visit documentation along with recommendations for medications or supplements (if indicated) to the clinic location. Staff will retrieve this documentation and will then dispense any medications/supplements deemed appropriate and complete the check-out process.  You may be asked to wait in your vehicle while this is concluded.
• Please always use social distancing while in the building and be patient as current COVID19 protocols may cause your visit to take longer than normal. We will be working with limited staff and will be taking extra time to sanitize before and after each patient encounter.